You can find the delivery date of your purchased products in the 'My Account' section under the 'My Orders' page.

Once the order is dispatched for delivery, you will receive an SMS notification from the courier company.

After the order is handed over to the courier, you can track the shipping progress of your order through the 'Order Tracking' link in the 'My Account' section.

Click on the 'Forgot My Password' link. On the opened page, you can either enter your username or email address to receive a password reset link via email or use the option for login via SMS.

After selecting the size of the product you like, you can see the delivery date below the 'Add to Cart' button.

To view the delivery date of your order, log in to your account on pometop.com. Select the relevant order from the 'My Orders' list under 'Your Account'. Click on the 'Order Details' page. On the opened page, you can see your estimated delivery date under the 'Estimated Delivery Date' section.

You can track the status of your order on our website through the 'My Orders' section. We will also send email notifications and SMS messages to your registered contact information when your order is dispatched for delivery.

To track your shipment, log in to your pometop.com account. Select the relevant order from the 'My Orders' list under 'Your Account'. Click on the 'Order Details' page. On the opened page, you can track the shipment by clicking on the 'Order Tracking' button located in the top right corner of the product list.

You can change your password in the 'Membership Information' section of your account page. Updating your email address can be done easily through the 'User Information' section.

Before your order enters the preparation stage, you can change the recipient information, shipping date, and time from the 'My Orders' section. If you want to make changes to orders in the preparation stage, you can contact us through the preferred communication channels on the 'Contact Us' page.

You can cancel your orders that have not been prepared by the seller through the 'My Orders' page on our website.

If the product has been shipped, you can return it without accepting the delivery. The estimated time for the product to return from the courier is 1 - 3 business days. After the product is returned and inspected, the product return will be processed.

Our expert CRM team always strives to respond to the opinions, suggestions, and requests of all our members quickly and efficiently.

Continuous improvements are made to maintain customer satisfaction at the highest level.

No, you can create your membership for free. Pometop does not charge you for membership, listing ads and products, or opening a store during your membership.

The BUYER shall inspect the goods/services subject to the contract before accepting them; they shall not accept damaged and defective goods/services, such as those with dents, breakage, torn packaging, etc., from the shipping company. The goods/services received will be deemed undamaged and intact. The duty to protect the goods/services after delivery shall be the responsibility of the BUYER. If the right of withdrawal is to be exercised, the goods/services should not be used. The invoice should be returned.

According to the Regulation on Distance Contracts published in the Official Gazette numbered 27866 and dated 06.03.2011, in Article 2, Paragraph 3/a, 'The right of withdrawal does not exist in distance contracts for the delivery of foodstuffs, beverages, or other daily consumable goods within the framework of the Seller's regular deliveries to the consumer's residence or workplace. Exceptional cases where the right of withdrawal is not valid are defined in Article 15 of the Regulation on Distance Contracts. According to the 15th Article of the Regulation, exceptional cases where the right of withdrawal is not applicable are specified: In this context, the right of withdrawal cannot be exercised for the delivery of foodstuffs, easily perishable products, or single-use products.'